DrinkPrime Security Deposit Refund & Cancellation Policy
DrinkPrime requires a refundable ₹1,500 security deposit. After completing the standard 3-month lock-in period, you can cancel at any time with 0 penalty and receive a 100% full ₹1,500 refund transferred directly to your bank account via IMPS/NEFT within 5–7 business days upon purifier pickup across all 11 cities. Save ₹200 on first month with working DrinkPrime referral code MRV9EOVJ.
✓ Flat ₹200 discount on first subscription invoice • 7-Day Risk-Free Trial • 11 Cities
Financial clarity regarding deposits, minimum commitment periods, and cancellation workflows is vital when subscribing to any home service. Here is the verified, transparent breakdown of DrinkPrime's ₹1,500 refundable security deposit and cancellation terms for 2026 across 11 cities.
Why Is a ₹1,500 Security Deposit Charged?
DrinkPrime purifiers contain industrial-grade IoT hardware, high-rejection RO membranes, UV stainless-steel reactors, and smart micro-controllers worth over ₹14,000. The ₹1,500 deposit acts as a refundable hardware guarantee while keeping upfront customer costs nearly zero compared to purchasing an outright appliance.
Understanding the 3-Month Lock-in Period
DrinkPrime requires a standard minimum subscription duration of 3 billing cycles (3 months). Here is how cancellation works based on timing:
Zero cancellation penalty. Full deposit credited back to your bank account upon purifier pickup.
If cancelled before 3 months, standard logistics recovery fees may be deducted from the deposit.
Step-by-Step: Cancellation & Refund Transfer Process
- Open the DrinkPrime app and tap Support > Cancellation Request.
- Select your preferred date for a technician to disconnect and collect the purifier.
- Enter your bank account details (Account Number & IFSC Code) or UPI ID in the refund section.
- The technician collects the unit, power adapter, and plumbing diverter valve.
- Your full ₹1,500 security deposit is initiated and transferred via IMPS/NEFT within 5 to 7 business days.
Checklist to Ensure 100% Deposit Recovery
- Keep the external power supply adapter in good condition.
- Avoid attempting unauthorized self-repair or breaking warranty seals.
- Clear any pending monthly usage invoices before initiating cancellation.
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